GEORGES ROBERT BRUNO NAPAUL

GEORGES ROBERT BRUNO NAPAUL

Sales Supervisor

Barsha Heightshttps://www.linkedin.com/in/bruno-napaul-a9340116/

Profile summary

Results-driven Key Account Executive combining cross-functional competencies in sales forecasting and analysis, sell-in and sell-thru strategies, design, and production. Expertise includes creating brand awareness, analyzing data, and implementing projects to influence organizational goals positively. Proficient in identifying challenging areas and achieving corrective measures. Recognized by executive management as a dependable leader who contributes as a team player, and coach, develops colleagues, and interfaces with professionals on all levels.

Career highlights

Revitalized Showroom Layout, Boosted Sales: Implemented strategic merchandising and optimized customer flow at Tiremaster Ltd, increasing sales by 15% within the first quarter.

Key skills

Skills
Proficient in sales and marketingLead generationStaff training and motivationCustomer seatingTeam member motivationStock managementData managementClericalMicrosoft OfficeSales Forecasting & AnalyticsCRM Software Proficiency (e.g., Salesforce, HubSpot)Performance Management & CoachingConflict Resolution & MediationDigital Marketing Strategies (SEO, SEM, Social Media)

Professional experience

Sales SupervisorJan 2025 - Present
Delicia Foods Ltd

 To supervise and guide sales representatives who are in their assigned areas.  To execute promotional and merchandising activities in the outlets.  To plan and implement on-premises promotion through the sales representative.  To manage distribution channels to achieve overall company objectives.  To generate daily, weekly, and monthly sales reports.  Performance of other related tasks as needed.

  • To supervise and guide sales representatives who are in their assigned areas.
  • To execute promotional and merchandising activities in the outlets.
  • To plan and implement on-premises promotion through the sales representative.
  • To manage distribution channels to achieve overall company objectives.
  • To generate daily, weekly, and monthly sales reports.
  • Performance of other related tasks as needed.
Key Account ExecutiveJan 2018 - Apr 2023
AT.io | Moka

 Identify prospective clients and find ways to associate with them to enhance the business  Conduct meetings and provide information regarding the products and/or services offered by the organization while presenting a proposal that is feasible and profitable to both the parties concerned  Expansion of business through the acquisition of new clients, maintains communication and relation with the existing clients, devises new schemes, and offers according to their requirements  Conducting market research to identify the market trends and accordingly strategize to enter into unexplored areas and capture the market through effective measures  To be in constant touch with production, customer service, warehousing, and other departments that are directly or indirectly related with the delivery of goods and services to the clients, to know the areas where improvement needs to be done and accordingly devise plans so that the clients are satisfied with what the organization delivers to them  Managed key enterprise accounts responsible for sales, contracts, negotiations, and reporting.

  • Identify prospective clients and find ways to associate with them to enhance the business
  • Conduct meetings and provide information regarding the products and/or services offered by the organization while presenting a proposal that is feasible and profitable to both the parties concerned
  • Expansion of business through the acquisition of new clients, maintains communication and relation with the existing clients, devises new schemes, and offers according to their requirements
  • Conducting market research to identify the market trends and accordingly strategize to enter into unexplored areas and capture the market through effective measures
  • To be in constant touch with production, customer service, warehousing, and other departments that are directly or indirectly related with the delivery of goods and services to the clients, to know the areas where improvement needs to be done and accordingly devise plans so that the clients are satisfied with what the organization delivers to them
  • Managed key enterprise accounts responsible for sales, contracts, negotiations, and reporting.
Showroom ManagerOct 2014 - Dec 2017
Tiremaster Ltd

 Maintains showroom or branch staff job results by coaching, counseling, and disciplining employees; planning and monitoring job results  Identifies current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements  Protects employees and customers by providing a safe and clean store environment  Maintains the stability and reputation of the store by complying with legal requirements  Implement shop merchandising, layout and customer traffic flow to maximize sales, customer satisfaction, appearance, image, and ergonomics for customers  Maintains professionalism of showroom or branch staff by guiding and training employees  Responsible for the proper display of the products in the showroom  Ensures availability of merchandise and services; perpetual monitoring of stock level and orders  Secures sales by implementing security procedures and measures  Determines marketing strategy changes by reviewing showroom or branch operations and sales records  Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies  Contributes to team effort by accomplishing related results as needed  Achieves sales objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions  Formulates pricing policies by reviewing merchandising activities; determining additional needed sales promotion; informing for any clearance sales while studying trends.

  • Maintains showroom or branch staff job results by coaching, counseling, and disciplining employees; planning and monitoring job results
  • Identifies current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements
  • Protects employees and customers by providing a safe and clean store environment
  • Maintains the stability and reputation of the store by complying with legal requirements
  • Implement shop merchandising, layout and customer traffic flow to maximize sales, customer satisfaction, appearance, image, and ergonomics for customers
  • Maintains professionalism of showroom or branch staff by guiding and training employees
  • Responsible for the proper display of the products in the showroom
  • Ensures availability of merchandise and services; perpetual monitoring of stock level and orders
  • Secures sales by implementing security procedures and measures
  • Determines marketing strategy changes by reviewing showroom or branch operations and sales records
  • Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies
  • Contributes to team effort by accomplishing related results as needed
  • Achieves sales objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions
  • Formulates pricing policies by reviewing merchandising activities; determining additional needed sales promotion; informing for any clearance sales while studying trends.
SupervisorJan 2014 - Oct 2014
Mauritius National Identity Card, MNIC

 Provide daily operation supervision of National Identity Card conversion centers around the island  Train and manage staff on procedures related to the project  Identify risks and problems and take actions  Prepare reports on status and statistics for project operations director  Execute tasks assigned by the Government of Mauritius.

  • Provide daily operation supervision of National Identity Card conversion centers around the island
  • Train and manage staff on procedures related to the project
  • Identify risks and problems and take actions
  • Prepare reports on status and statistics for project operations director
  • Execute tasks assigned by the Government of Mauritius.
Sales and Marketing ManagerApr 2012 - Dec 2013
WSC Paradise Co Ltd | Port Louis

 Provide group travel to leisure clients and companies as well as individuals  Services included pre-arranged tours, custom packages, reservations of hotels, and car rental amongst others  Contributed expertise to build successful marketing strategies, including direct, partner, and social media approaches  Integrated communications campaigns to create awareness, develop pipeline, and bring in new customers  Directed branding, sales enablement, and PR strategies to support the implementation of comprehensive marketing strategies.

  • Provide group travel to leisure clients and companies as well as individuals
  • Services included pre-arranged tours, custom packages, reservations of hotels, and car rental amongst others
  • Contributed expertise to build successful marketing strategies, including direct, partner, and social media approaches
  • Integrated communications campaigns to create awareness, develop pipeline, and bring in new customers
  • Directed branding, sales enablement, and PR strategies to support the implementation of comprehensive marketing strategies.
Sales & Marketing ManagerJun 2010 - Mar 2012
Lilmans Services Ltd

 Manage a team of sales and retail staff including training and motivation  Build an accurate and effective database of current and potential clients  Event management: plan and organize events, collection launches, etc  Achieve targets set by the budgeting process  Plan and forecast revenue for Mauritian and Swiss office and extra retail revenues  Hotel sales: establish contracts with leading hotels in Mauritius, and follow up on sales regularly.

  • Manage a team of sales and retail staff including training and motivation
  • Build an accurate and effective database of current and potential clients
  • Event management: plan and organize events, collection launches, etc
  • Achieve targets set by the budgeting process
  • Plan and forecast revenue for Mauritian and Swiss office and extra retail revenues
  • Hotel sales: establish contracts with leading hotels in Mauritius, and follow up on sales regularly.
Head of OperationsJan 2008 - Jan 2010
Computel Ltd

 Product Management team and supervision  Bench competitors/market research and product innovation  Client Management and contract negotiation /CRM/Customer loyalty B2C and B2B.Coordination of Community products worldwide  Bench / Market research Design, specifications, BP, and product positioning.

  • Product Management team and supervision
  • Bench competitors/market research and product innovation
  • Client Management and contract negotiation /CRM/Customer loyalty B2C and B2B.Coordination of Community products worldwide
  • Bench / Market research Design, specifications, BP, and product positioning.
Assistant ManagerJan 2006 - Dec 2007
MMS LTD

 Management of the supervision team  Creation of animated guidelines and moderation  Optimization of products/participation in storyboard creations  Negotiating and monitoring contracts with providers  Customer service / QOS.

  • Management of the supervision team
  • Creation of animated guidelines and moderation
  • Optimization of products/participation in storyboard creations
  • Negotiating and monitoring contracts with providers
  • Customer service / QOS.
Team LeaderJan 2004 - Dec 2005
Toolink Ltd

 Creation of animated guidelines and moderation  Optimization of products/participation.

  • Creation of animated guidelines and moderation
  • Optimization of products/participation.
ManagerDec 2001 - Oct 2003
Akwa Palace Casino Douala, Cameroon

 Ensure good running of the casino  Market and promote Casino de l'Estuaire  Training of new casino dealers and inspectors  Planning of staff.

  • Ensure good running of the casino
  • Market and promote Casino de l'Estuaire
  • Training of new casino dealers and inspectors
  • Planning of staff.
Live Table Games DealerFeb 1995 - Dec 2001
Casinos of Mauritius

 Roulette/ Poker/Oasis Poker

  • Roulette/ Poker/Oasis Poker

Education

Bachelor's Degree, LLB (Hons)Dec 2024
Open University Of Mauritius
Professional Degree, JusticeJan 2020 - Present
Harvard University
Professional Degree, Legal Strategic ManagementJan 2020 - Present
University Of Michigan Ann Arbor
Professional Degree, Successful Negotiation: Essential Strategies and SkillsJan 2017 - Present
Open University of Australia
Professional Degree, Sales And Marketing ManagementOct 1994 - Present
Champion Marketing
High School or equivalentJan 1994 - Present
St Joseph's College